Returns & Exchanges Exchanges processed through the automated returns/exchanges portal are subject to a flat fee of $2.95 for the shipping label. Exchanges must be returned within 30 days from the date of purchase.
Easy Returns You can return abc-kids.net purchases either online or at any crocs-owned retail stores within 45 days of receipt. Please remember to take your order confirmation with you to the store.
Lowest Price Guarantee As the Exclusive agent for ABC KIDS brand abroad, it's our goal to provide you with the lowest possible price for the best quality and deals.
100% Satisfaction Guarantee We know you’ll love our products as much as we do. In fact, if for any reason you’re not completely satisfied, just return within _7_ days and we’ll issue a full refund.
Secure Ordering Our site is tested and certified to be secure by one of the world's leading security technology providers - McAfee. Choose certified sites and stay safe online. Our site is tested for possible personal information access, links to dangerous sites, phishing, and other online dangers. The McAfee SECURE™ Trustmark only appears when a site has passed an intensive, daily security scan.
Synthetic Leather+Fabric, IP Outsole, Anti-kick Toe Cap, Reinforcements At Heel
(7-15 workdays after order shipped)
Order processing time usually takes about 1-3 days, but may take up to 1 week due to a high volume of orders.
Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 3-7 business days and is NOT included in the overall "shipping time".
All packages have specific tracking information.
You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into "My Account". Click on " My Order " to review your order status and/or obtain a tracking number.
Please contact us firstname.lastname@example.org, if your tracking number is not up after 2-3 weeks.
If your product is defective or doesn't work properly, let us know and we'll send you a replacement one.
We believe in our products so much that we offer a 30-day No-Hassle refund policy. If you're unhappy about your purchase, send us the product back to our warehouse (Address: American Outdoor Gears LLC, LA VERNE, California, United States)and we'll refund your money immediately. Please visit our return policy for more information.
If you need to change or cancel your order, please contact us, send email to email@example.com. We process and ship orders quickly (we’re fast!). Once our warehouse has processed your order, we will be unable to make any changes.
Please note that any orders that have already been packed or shipped cannot be canceled.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please ensure that the product must be unused (e.g., not worn, washed, damaged, or altered).
Online direct refund. Or PayPal, Stripe.
Refund arrival time
Refunds usually are done in 2-3 days according to different payment, the specific arrival time depends on the bank's processing time. Please visit our refund policy for more information.