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abckids shipping
International Shipping
(7-15 workdays after order shipped)
Shipping time
Order processing time usually takes about 3-7 Business Days, but may take up to 1 or 2 weeks due to a high volume of orders.
Please note
Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 3-7 business days and is NOT included in the overall "shipping time".

All packages have specific tracking information.

You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into "My Account". Click on " My Order " to review your order status and/or obtain a tracking number.
(Note: Please fill in the correct email address and postcode so that we can contact you if there are any information need to be confirmed and ship the items to you correctly and quickly.)
    Please contact us, if your tracking number is not up after 2-3 weeks.
    abckids returns

    If your product is defective or doesn't work properly, let us know and we'll send you a replacement one.

    Return standard

    We believe in our products so much that we offer a 30-day No-Hassle refund policy. If you're unhappy about your purchase, send us the product back to our warehouse (Address: American Outdoor Gears LLC, LA VERNE, California, United States)or other warehouses (please contact our customer support for the address)and we'll refund your money accordingly. Please visit our return policy for more information.


    If you need to change or cancel your order, please contact us, send email to We process and ship orders quickly (we’re fast!).  Once our warehouse has processed your order, we will be unable to make any changes.    

    Please note that any orders that have already been packed or shipped cannot be canceled.

    Shipping costs

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

    Return requirements

    Please ensure that the product must be unused (e.g., not worn, washed, damaged, or altered). 

    Refund method

    Online direct refund. Or PayPal, Stripe.

    Refund arrival time

    Refunds usually are done in 2-3 days according to different payment, the specific arrival time depends on the bank's processing time. Please visit our refund policy for more information.