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If your product is defective or doesn't work properly, let us know and we'll send you a replacement one.
We believe in our products so much that we offer a 30-day No-Hassle refund policy. If you're unhappy about your purchase, send us the product back to our warehouse (Address: American Outdoor Gears LLC, LA VERNE, California, United States)or other warehouses (please contact our customer support for the address)and we'll refund your money accordingly. Please visit our return policy for more information.
If you need to change or cancel your order, please contact us, send email to firstname.lastname@example.org. We process and ship orders quickly (we’re fast!). Once our warehouse has processed your order, we will be unable to make any changes.
Please note that any orders that have already been packed or shipped cannot be canceled.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please ensure that the product must be unused (e.g., not worn, washed, damaged, or altered).
Online direct refund. Or PayPal, Stripe.
Refund arrival time
Refunds usually are done in 2-3 days according to different payment, the specific arrival time depends on the bank's processing time. Please visit our refund policy for more information.